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Privacy Notice

Statement

ClaimGuard does not yet publish a customer-facing privacy notice on this trust portal. A drafted notice exists internally and is in front of legal review; once the legal pass is complete, this page will host the published version with the appropriate effective date.

This page is the placeholder so a prospect, auditor, or end user can see that a privacy notice is named, scoped, and being authored — rather than missing.

What the privacy notice will cover

When published, it will document:

  • Who we are and how to contact us (security@dtectvision.ai is the security contact today; a privacy contact will be named in the notice).
  • What data we collect, broken down by source (data the customer uploads, data we collect from the customer's staff to operate the account, technical data via cookies and logs).
  • Why we process it (legal basis under GDPR; business purpose under CCPA).
  • Whom we share it with — anchored on the Subprocessors page so the two views remain consistent.
  • Where we store it — anchored on Cloud provider (europe-west1 primary).
  • How long we keep it — anchored on Data retention.
  • What rights data subjects and consumers have, and how to exercise them. Cross-references the GDPR and CCPA pages for the framework-specific detail.
  • How we handle children's data (we do not knowingly collect data from children).
  • Updates and notice of changes.

Why this is taking the time it's taking

A privacy notice is the smallest possible artifact that has the largest legal-review surface — it is the customer-facing interpretation of every other policy on this portal. Publishing a draft that contradicts the actual practices documented elsewhere would be worse than not publishing one at all, so the artifact is held until each of the foundation pages it references is itself honest. Most of those foundation pages are now in partial / implemented state; this page is the natural last step.

Status

planned — verified 2026-04-29.

Awaiting legal review of the drafted notice. Target publication is ahead of SOC 2 fieldwork and ahead of any first regulated-customer onboarding.

Roadmap

  • Complete legal review of the drafted notice.
  • Publish the notice at this URL with an effective date.
  • Customer notification mechanism for material changes — likely a banner in the application UI plus a versioned changelog at the bottom of this page.
  • Annual review cadence with the same legal reviewer.